Q1: Why does the tank need to be pumped out?

As the system is used, sludge continues to form at the bottom of the tank and will eventually flow through the system and into the septic field. This prevents proper absorption which leads to sewage back-up.

Q2: How often should the tank be pumped out?*

As a general rule, households with 3 or more people should have their tanks cleaned annually and those with 2 people or less should have them cleaned bi-annually. Pump screens should also be cleaned and the control operations checked.
* Septic systems usually will not fail immediately if they are not cleaned, however, an un-maintained septic tank WILL eventually lead to system failure, possible damage to the residence and personal belongings due to back-up and system replacement costs.

Q3: What time of year should I have it pumped?

The time of year is irrelevant. The time of concern is if the tank is pumped/cleaned in the middle of a cold spell and the homeowner were to go on vacation for a time. This could cause the system to sit idle and possibly freeze.

Q4: Do I need to add anything to my septic tank to help the digestion process?

Many systems do need an additive to aid in the bacteria producing process. The product that High Country Septic uses only needs to be added when the septic tank is cleaned and is added directly into the tank. This product is much cheaper than other additives found in stores (not to mention we take care of it for you!).

Q5: How long will a septic system last?

This depends on the homeowner. As long as the system is maintained (pumped out and inspected regularly) it can last 20-30 years. Other factors include soil conditions, number of people using the system and size of the tank and field. Remember it is always better to be proactive than reactive.